Slot Car Racing
Bernz O Matic
Animals And People
Ballast, Coal And Rocks
Cleaning And Maintenance
DCC Controllers, Decoders And Sound Decoders
Display Cases And Stock Boxes
Loco And Rolling Stock Detailing
Manual Point Operation
Tools And Accessories
Track And Points
Trees, Hedges And Grass
Ships And Boats
TV, Sci-Fi And Fictional
Batteries And Chargers
Body Shells And Body Clips
Fuel And Oil
GlowStarts And GlowPlugs
Motors And Speed Controllers
Servos And Receivers
Spares And Accessories
Power And Control
Paint By Numbers
Paints And Accessories
If, after buying an item over the phone or online, you would like to return it then please notify us via email or telephone within 14 days of receiving the item. You then have a further 14 days to return to item to us in its original, unopened packaging. You will recieve a refund within 14 days of the item arrived back to us as long as the item is in the same condition it was sent out. Unfortunately, we don’t refund the cost of the return postage for unwanted items.
On the odd occasion that an item may arrive faulty please contact us before returning it. It maybe that we can help sort out a problem over the phone or resolve the issue in a way that doesn’t involve you sending the item back to us. If we cannot do this, we may offer a returns label for you to print out and stick on the parcel. Further instructions will be given when you receive your label. We will then inspect the item on return and arrange for either a repair, replacement or refund.
The same applies to items received in error.
If the item develops a fault after use most of the manufacturers offer a warranty. Details of this will be enclosed with the product, but generally this carries from 6 – 12 months. Items that develop a fault within this time can be returned to us for a repair, replacement or refund if the product has been used according to the instructions within the product.
All of our second hand items comes with a three month warranty.
Whatever the problem, please remember to contact us first before returning anything. If you have any questions don’t hesitate to contact us via one of the methods below.
Email address: firstname.lastname@example.org
Telephone: 01242 523117
Cheltenham Model Centre
39 High Street
We have been in business for over 40 with the shop located in a few different places around the town in that time. We are now located at the Eastern end of Cheltenham High Street.
As well as stocking the latest plastic kit, diecast and model railway releases we have a big selection of slot cars and modelling tools.
We are able to carry out repairs on radio control cars & model railway locos, including DCC & DCC Sound fitting.
39 High Street
+44 (0)1242 523 117 or 234 644 email@example.com
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