At present our online store is still in use as well as our Amazon and eBay shops. We can also take orders over the telephone.
Keep checking this page for updates regarding our services during the current situation regard the COVID-19 outbreak. We will be following Government advise as closely as possible and this will have an effect on our ability to operate as normal.
Peco have now gone back to dispatching stock after three weeks. We have enabled all products from Peco to be back ordered through our website but until they get back into full swing there will will be a delay between you ordering and the item arriving with us. Hopefully this will only be in the short term but, if back ordering a Peco, Wills, Ratio or Modelscene item, please allow up to 28 days for delivery.
Due to a backlog with Royal Mail please allow upto 4 weeks for delivery. There are currently unprecedented amounts of parcels going through the postal system and parcels are taking much longer than normal. Please allow 4 weeks from ordering till delivery until things start to settle down.
Our mail order department are currently very busy which, alongside the fact that Royal Mail are also busy, may lead to a delay in orders being sent out. Please bear with us and allow an extra few days for delivery.
We have heard from a few suppliers that they are closing down temporarily due to the current situation. We will be unable to restock any products from Peco & Metcalfe until they reopen. We have stopped customers being able to back order anything supplied by these manufacturers as we don't know when we will be able to supply them and we feel this is unfair. We will let you know as soon as this situation changes.
To keep in line with recent government advise our shop will be closed until further notice. We are still able to take orders though our Website or over the phone. For the moment our phone lines be be manned from 09:00 - 17:00 Monday to Saturday.
We are working hard to despatch orders as quickly as possible but due to the influx of orders there may be a delay to orders being despatched. Please bear with us during this time.
Our DCC sound fitting & repair service are carrying on as normal though due to the shop being closed collection is not possible. We can send these out to you once they're done if needed. As with everything else there may be a small delay completing any work.
We have been in business for over 40 with the shop located in a few different places around the town in that time. We are now located at the Eastern end of Cheltenham High Street.
As well as stocking the latest plastic kit, diecast and model railway releases we have a big selection of slot cars and modelling tools.
We are able to carry out repairs on radio control cars & model railway locos, including DCC & DCC Sound fitting.
39 High Street
+44 (0)1242 523 117 or 234 644 firstname.lastname@example.org
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