Gift Vouchers

How to buy a gift voucher

Gift vouchers are available for £5, £10, £15, £20, £30, £40, £50, £75 and £100 and can be purchased on our website here.

Select the amount you’d like to buy using the drop-down box then fill in the required personalisation fields. Once this is done, you’ll be able to add it to your basket.

An email will be sent to the email address provided with the gift voucher. If the order is placed within opening hours the voucher will be done within two hours, if placed out of opening hours it will be done the next working day. The recipient will then be able to use it as soon as they recieve it. The voucher can be printed out if needed.

If multiple gift vouchers are purchased for the same recipient, they will be merged into one.

How to spend a gift voucher

Please note that due to system limitations the total of the sale must be equal to or exceed the value of the gift voucher.

Online

To spend the gift voucher online, simply enter the gift voucher code at the checkout. The voucher value will then be deducted from the total sale. The website will only allow one voucher per transaction.

In The Shop

Bring in a copy of the voucher (either a hard or digital copy). The till system will take a few seconds to check the gift voucher hasn’t already been used then the voucher total will be deducted.

Over the phone

Quote the gift voucher number at the time of paying and the voucher total will be deducted from the sale total.

Terms and conditions

• Gift Vouchers ordered through our website will be delivered to the email address you specify at the time of order. Therefore, you should ensure to enter the recipient’s email address correctly. We cannot be held responsible if the address is entered incorrectly and someone other than the intended recipient receives and uses the gift voucher.
• It is also advisable to inform the recipient of the arrival of the gift voucher in case the email ends up in their junk or trash folder.
• Gift vouchers will be sent within two hours of ordering, if ordered within opening hours. Vouchers will be sent the next working day of ordered outside of opening hours.
• Our Gift Vouchers can be redeemed on our website, over the phone or in our shop. The value of the products being purchased must equal or exceed the value of the gift voucher.
• All Gift Vouchers are dated and expire 12 months from the date of purchase.
• Gift Vouchers cannot be exchanged for cash.
• We are not responsible if a Gift Voucher is lost, stolen, destroyed or used without permission and no replacement will be provided.
• All vouchers are non refundable have a cash redemption value of 0.001p
• We reserve the right to refuse any gift voucher if we suspect fraud or any other foul play.
• You cannot buy another Gift Voucher with a Gift Voucher.
• Only one voucher can be redeemed per transaction
• If you have any questions or comments regarding our gift vouchers please contact us.